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Maintenance Contract
Cover yourself against unnecessary
delays and downtime with a Superior Office Machines' unique Maintenance Contract.
An individual contract covers each printer for call out charges,
labour and parts for a 12 months plus priority callouts and discount rates
available for multiple machine contracts.
Included:
• All call-outs - No hidden costs
• All labour - No time related additional costs
• All spare parts - Only genuine parts are fitted to maintain reliability
• All preventative maintenance - Regular servicing reduces downtime
• Target response time 4 hours - Quick response means no backlog of
work
• Qualified technicians - Experienced technicians reduce downtime
• First time fix ratio 98% - Low recall rates maximise up-time
• Local technicians - Maintains response time, keeps continuity
• Customer training programme - For the life of the equipment we will
offer you a full
• Training programme - to maintain efficiency and save you time
• Dedicated parts stock in car - 98% of the time we can fix on first
visit reducing downtime
• National spares distribution - Minimising technician request time,
reducing fix time, shortening delays
• First contact fault finding - Can eliminate basic calls, saving time
Maintenance Contract Packages:
GOLD
Price: $TBA
• All parts
• All labour
• All consumables
• 1 scheduled maintenance check every 3 months
• No callout fee
SILVER
Price: $TBA
• All labour
• 1 scheduled maintenance check every 3 months
• No callout fee
BRONZE
Price: $TBA
• 1 scheduled maintenance check every 3 months
• No callout fee
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Call now on 1300 786 866 or (02) 9831 1103 for a free quote and expert advice |
Superior Office Machines service and repair all well known Photocopiers, Printers, Facsimiles at competitive prices including: |
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